We specialized in
AVIATION
we specialize in connecting top talent with leading aviation companies. Our expertise in the aviation sector means we understand the unique demands and skills required in this high-stakes, high-reward industry.
Office Phone
+971 564340358
Ramp Services
RAMP AGENT
Responsible for loading and unloading baggage, cargo, and freight from aircraft, guiding planes on the ground, and ensuring the aircraft is ready for departure.
AIRCRAFT FUELER
Ensures that aircraft are refueled safely and according to required specifications, including fueling procedures, quality checks, and proper equipment handling.
BAGGAGE HANDLER
Loads and unloads checked luggage from aircraft, sorts baggage based on flight schedules, and ensures it is properly loaded for safe transport.
CARGO HANDLER
Manages the handling, loading, and unloading of cargo, ensuring it is loaded and unloaded safely and securely. This includes perishable goods, fragile items, and hazardous materials.
TUG DRIVER
Operates a tug (a small vehicle) to tow aircraft to and from gates or hangars, assisting with parking and ensuring aircraft are moved efficiently on the ground.
Passenger Services
PASSENGER SERVICE AGENT
Handles customer interactions at the airport, including check-in, issuing boarding passes, assisting with seat assignments, and helping with any issues related to flight or baggage.
GATE AGENT
Manages boarding and deplaning processes at the gate, ensures flight readiness, makes announcements, and assists passengers with seating or gate-related issues.
TICKETING AGENT
Works at check-in counters or ticket kiosks, assisting passengers with flight reservations, issuing tickets, and managing flight changes or cancellations.
SPECIAL SERVICE AGENT
Assists passengers with special needs, such as elderly, disabled, or unaccompanied minors. They also help with special baggage requirements (e.g., wheelchairs, medical equipment).
CONCIERGE
Provides high-level customer service to VIP passengers, including handling personalized requests such as lounge access, luxury services, or arranging ground transportation.
Ground Operations Management
GROUND OPERATIONS SUPERVISOR
Oversees daily operations for ground handling services, ensuring that all tasks (baggage, cargo, fueling, etc.) are performed efficiently and safely. They manage a team of ground agents and report operational issues.
GROUND SERVICE COORDINATOR
Coordinates and schedules all ground handling activities, including aircraft arrival, parking, fueling, baggage handling, and passenger services. They communicate with flight crews, ground agents, and airport authorities.
RAMP SUPERVISOR
Supervises the ramp agents and coordinates ground activities at the gate, ensuring that all tasks are performed according to schedule and safety procedures. They also handle any issues related to delays or irregular operations.
SHIFT MANAGER(GROUND SERVICES)
Manages ground services during a specific shift, overseeing teams, managing workflows, ensuring that safety standards are met, and handling any operational challenges that arise.
Security & Safety
SECURITY OFFICER
Ensures the safety and security of passengers, aircraft, and airport property. They manage checkpoint screening, monitor restricted areas, and enforce airport security regulations.
BAGGAGE SECURITY OFFICER
Screens checked baggage for prohibited items using x-ray machines and other security equipment. They ensure the safety of all baggage before it is loaded onto the aircraft.
AIRCRAFT SAFETY OFFICER
Monitors aircraft ground operations to ensure all safety protocols are followed, including fire prevention, emergency equipment checks, and compliance with safety regulations.
FIRE & RESCUE PERSONNEL
Responsible for responding to emergency situations involving aircraft, including aircraft fire suppression, rescue operations, and safety drills.
Logistics & Supply Chain
LOGISTICS COORDINATOR
Oversees the movement of baggage, cargo, and other materials, ensuring that items are correctly routed, handled, and delivered to the appropriate destinations on time.
CARGO OPERATIONS COORDINATOR
Manages the logistics of cargo handling, including planning the loading and unloading of goods, ensuring proper storage, documentation, and compliance with regulations.
WAREHOUSE AGENT
Works in the airport’s cargo warehouse, managing the storage, sorting, and dispatching of baggage and cargo shipments.
Maintenance & Operations
GROUND MAINTENANCE TECHNICIAN
Maintains the physical infrastructure of the airport, including runways, taxiways, terminals, and ground support equipment. They ensure that all facilities are operational and safe.
RUNWAY/TAXIWAY MAINTENANCE CREW
Performs tasks to ensure that runways, taxiways, and apron areas are safe, clear of debris, and in good condition for aircraft operations.
DE-ICING TECHNICIAN
Responsible for de-icing and anti-icing aircraft during winter weather to ensure safe flight operations. This includes applying specialized chemicals to aircraft surfaces.
Administrative & Back-Office Support
GROUND SERVICES ADMINISTRATOR
Handles administrative duties related to ground services, such as maintaining records, managing documentation for cargo and baggage, and scheduling personnel.
PROCUREMENT SPECIALIST (GROUND SERVICES )
Manages the acquisition of ground services equipment, supplies, and resources. Ensures that the necessary tools, machinery, and materials are available to support ground operations.
FLEET COORDINATOR
Manages the scheduling and maintenance of the ground support equipment fleet, ensuring that vehicles like tugs, belt loaders, and air-conditioning units are serviced and available when needed.
Ground Support Equipment (GSE)
GROUND SUPPORT EQUIPMENT MECHANIC
Maintains and repairs the equipment used on the ground, such as tugs, conveyor belts, de-icing trucks, and aircraft stairs. Ensures that all equipment is operational and compliant with safety standards.
GSE OPERATOR
Operates the equipment that supports aircraft on the ground, including tugs, belt loaders, aircraft pushback tractors, and de-icing vehicles.
Customer Service & Support
CUSTOMER SERVICE SUPERVISOR
Supervises the customer service team at the airport, ensuring that all passengers receive quality service. They handle passenger complaints, special requests, and coordination between the airline and ground services teams.
LOUNGE ATTENDANT
Provides services to passengers in the airline’s lounge, including welcoming guests, managing amenities (food, drink, seating), and offering a comfortable environment for VIP or frequent-flyer customers.
Training & Development
GROUND SERVICE TRAINER
Provides training to new and existing ground service staff on safety, equipment use, customer service, and company protocols. They ensure that all employees are well-prepared for their roles.
SAFETY TRAINER
Trains ground service staff in safety procedures, emergency response, and regulatory compliance to ensure that operations are safe and secure at all times.